Patient Resource Center

1969 N. Main St Decatur, IL 62526 Phone: (217) 877-0346 Fax: (217) 877-0940 Toll Free: (800) 373-1306
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Our Services

Heckman Healthcare has a professional staff and trained homecare technicians who take exceptional pride in the care they deliver. We are known for our extensive inventory of home healthcare products and our customers appreciate the quality products we offer. Heckman Healthcare offers great services to provide peace of mind for you or your loved one. Call or stop in to have one of our staff members to explain the services we offer to benefit your health and well-being.

Customer Service is #1

Heckman Healthcare is more than just a business; we are a full-service provider. Heckman Healthcare will take care of you as a new or current customer. We make sure to find the home medical equipment that best suits your needs. Our goal is to make sure you are fully satisfied with your home medical equipment decisions and we’ll take care of your service or warranty claims.

Services

  • 24 Hour Emergency Service – Available to our customers 24 hours a day, seven days a week.
  • Delivery Service – We can get your new or repaired equipment to you. We deliver within a 50-mile radius of Decatur, Illinois free of charge.
  • Reimbursement Assistance – We work with insurance companies to get your equipment covered.
  • Discharge Assistance –We help make a smooth transition from hospital or nursing home to your home.
  • Patient Instruction and Training - Our staff ensures that each customer is fully trained on the operation, safety and care of their equipment.
  • Patient Assessment - One of our trained staff members will meet with you and assess your needs to get the right equipment.

Please visit our online catalog to see all of the products we offer. Would rather stop in and try out the product? Feel free to stop into our location with off-street parking and handicap access today!